Cancellation Policy

THE COMMITMENT

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When you make a commitment to hire Seasalt Mersea, I then hold that space on my calendar that is no longer available to any other party. This is done to prevent a double booking being made and the inevitable dissapointment of a missed holiday or weekend break.

 

UNDERSTANDING THE CANCELLATION POLICY

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When a commitment is made i.e. after the 24 hour cooling off period, I then refuse any offers or commitment to hire my caravan from any other party. I also stop advertising or marketing my caravan for the period that has been committed to and agreed. As already stated I then hold that space on my calendar that is no longer available to any other party. Once I have held the space on my calender and stopped any advertising or marketing I have lost any opportunity to recover lost revenue from the hire of Seasalt Mersea should anyone want to hire for that same period.

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THE POLICY

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Following making a commitment to reserve a period of residency at Seasalt Mersea, you have a 24 hour cooling off period. 

If cancellation is made within this period a full refund will be made. 

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Outside of this period the following refunds will apply:

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​To receive a 50% refund, guests must cancel at least 6 weeks before check-in date.

 

In the event of a true, unavoidable emergency I will be as understanding as possible.

Seasalt reserves the right to cancel your booking in the event of circumstances beyond our control in which a 100% refund will apply.